Shipping

Standard Delivery Procedure

Delivery of FrankartDeco products is approx. three weeks from the day you receive your final confirmation email stating that your order has been processed along with your invoice that shows purchase total including shipping.

Special Shipping Arrangements

For special shipping arrangements, you may click here to contact us.

Returns

Defective Product Returns

We accept returns for replacement on defective product replacement within 10 days. Goods must be in same condition as received.

Defective Product Return Procedure

Following these easy return instructions will result in quick and easy returns, and therefore will mean faster replacement of your item.

To initiate return of defective product, please contact us by filling in the form that can be obtained by clicking here. Be sure to describe the nature of the defect. Please include original order number as well as the person's name the item was ordered under and date ordered.

A new item will be shipped to your home, along with a return "Call Tag" that will allow you to affix the shipping label to your repackaged and sealed original shipping container and return it to our distributor.